Mancity88 takes the protection of every member's personal data seriously. This Privacy Policy clearly outlines the types of information we collect, how it is used, and the security measures we take to safeguard it.
Six core principles that shape how we handle your personal data
All personal data transmitted between your device and mancity88 servers is protected by 256-bit SSL encryption — the same security standard used by international banking institutions.
Mancity88 only collects data that is genuinely necessary for platform operations and legal compliance. We do not collect excessive or irrelevant information.
Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent. Your privacy belongs entirely to you.
You have the right to access, amend, or request deletion of your personal data at any time via your account settings or by contacting our support team.
Personal data is retained only for as long as necessary in accordance with operational and legal requirements. After that period, data is securely deleted or anonymised.
The mancity88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
This Privacy Policy ("Policy") is published by mancity88 ("Platform", "we") and applies to all users who access or use the platform at mancity88.onl. This policy explains how we collect, use, disclose, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the mancity88 platform, you acknowledge that you have read and understood this Privacy Policy.
Mancity88 understands that privacy is more than a legal obligation — it is the foundation of trust between us and every user. From day one, we have built a data management system that prioritises security and transparency.
This Policy applies to all types of information you provide to us directly, as well as information collected automatically when you use the platform — including when browsing the website, registering an account, making a deposit, performing a withdrawal, or interacting with any feature of our platform.
We encourage you to read this Policy carefully. If you have any questions, our customer support team is available via Live Chat 24/7.
Mancity88 collects your personal data through two primary means — information you provide directly and information collected automatically during platform use.
Information you provide directly:
Information collected automatically:
Mancity88 uses collected personal data solely for legitimate and necessary purposes. Here is how we use your information:
Ensuring every account belongs to a legitimate individual aged 18 and above, and preventing identity fraud or duplicate registrations.
Verifying payment method ownership and processing all financial transactions securely and accurately.
Sending transaction notifications, account security updates, relevant promotional information, and responses to customer support enquiries.
Meeting anti-money laundering (AML) compliance requirements, monitoring suspicious transactions, and reporting to relevant authorities as required by law.
Analysing usage patterns in aggregate (without identifying individuals) to improve platform features, user experience, and technical performance.
Monitoring wagering activity patterns to identify early signs of problem gambling and reaching out to users who may need assistance.
Mancity88 does not sell or rent your personal data to any third party. However, in certain situations, we may need to share your information with the following parties:
Mancity88 continuously invests in the latest cybersecurity infrastructure to protect your personal data. The security measures we implement include:
Mancity88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use are:
You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the mancity88 platform.
As a mancity88 platform user, you have the following rights regarding your personal data:
| User Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Right of Access | You have the right to obtain a copy of the personal data we hold about you. | Contact customer support via Live Chat |
| Right to Rectification | You have the right to request correction of any inaccurate or incomplete data. | Via account profile settings or Live Chat |
| Right to Erasure | You have the right to request the deletion of your personal data, subject to applicable legal requirements. | Written request via support email |
| Right to Withdraw Consent | You may withdraw consent for data processing at any time, although this may affect our ability to provide services in full. | Contact customer support |
| Right to Object | You have the right to object to the processing of your data for direct marketing purposes. | Via notification settings in your account |
| Right to Data Portability | You have the right to receive your data in a machine-readable format for transfer to another service provider. | Written request via support email |
We aim to process all user rights requests within 30 working days from the date the request is received.
The mancity88 platform is exclusively for adult users aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.
If we discover that personal data of someone under 18 years of age has been collected without valid parental or guardian consent, we will take immediate steps to delete the information and close the account in question.
In operating the platform, your personal data may be processed or stored on servers located outside Malaysia. However, mancity88 ensures that any cross-border data transfers are carried out with adequate safeguards, including:
Your data is always protected to the same or higher standard than required by Malaysia's PDPA, regardless of where it is physically processed.
Mancity88 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required by law. General retention period guidelines are as follows:
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
Our Data Protection Officer team will respond to all privacy-related enquiries within 5 working days. For formal user rights requests, please clearly state the type of request in your message.
Mancity88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological developments that affect how we handle data.
When significant changes are made to this Policy:
Continued use of the mancity88 platform after changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, please stop using the platform and contact us to close your account.
This Privacy Policy is governed by the laws of Malaysia. Any disputes relating to this Policy will be resolved under the jurisdiction of the relevant Malaysian courts.
We protect all your personal information using the latest encryption technology and a transparent privacy policy. Register now and enjoy a safe, trusted betting platform.